Privacy Policy

1. Data we collect

We collect information you provide directly, such as your name, email address and phone number when you complete a contact form or register on the site. We also automatically collect usage data: IP address, browser type, pages visited and time spent, in order to improve the user experience.

2. How we use your data

We use your data to: respond to enquiries and connect buyers/tenants with real estate agencies, improve site performance, send service-related communications (only if you have consented), and comply with legal obligations. We do not use your data for third-party advertising without your explicit consent.

3. Cookies

ViaParaguay.com uses technical cookies required for site operation (session, language preferences) and analytical cookies to understand how the portal is used. You can manage cookies from your browser settings. Analytical cookies are optional; disabling them does not affect site functionality.

4. Sharing data with third parties

We share your contact details with real estate agencies when you submit an enquiry about a specific property. This transfer is necessary to provide the service. We do not sell or pass your data to third parties for marketing purposes. We may share information with technical providers (hosting, analytics) who act as data processors under confidentiality agreements.

5. Your rights

Under the GDPR (for EU users) and applicable Paraguayan law, you have the right to: access your personal data, rectify inaccurate data, request deletion of your data, object to processing, and request data portability. To exercise any of these rights, write to us at contact form.

6. Data retention

We retain your personal data for as long as necessary to provide the requested service or while you maintain an active account. Contact data from enquiries is retained for a maximum of 2 years. You may request early deletion at any time.

7. Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure. The site uses encrypted HTTPS connections. However, no internet transmission is 100% secure, so we cannot guarantee absolute data security.

8. Contact

For enquiries about this privacy policy or to exercise your rights, write to us at contact form. We commit to responding within 30 days.